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TERMS AND CONDITIONS

Welcome to TKPottery. Please read these Terms & Conditions carefully. They apply to all transactions with customers worldwide.

1. Quotation & Proforma Invoice

  • Quotes, including product images, are sent within 24 hours of inquiry.

  • Prices are wholesale, in USD, FOB Ho Chi Minh City Port (Incoterms 2020).

  • Standard packing applies unless otherwise requested.

2. Barcodes, Labels & Shipping Marks

  • Barcodes, swing tags, and labels are available upon request (submit 30+ days before shipment).

  • Customers must provide artwork, dimensions, and specifications.

Printing Fees:

  • Black & White Barcode: $100 / 20’ container, $200 / 40’ container (not included in FOB price)

  • Color Printing: Priced based on artwork complexity

  • Standard black & white labels: Free

  • Shipping marks indicate item codes & quantities per factory standards.

3. Quality, Quantity & Specifications

  • Handmade products: 5–10% tolerance in size & color.

  • Quantities may vary ±10% to optimize container loading.

  • Max 10–12 item codes per 40ft container unless otherwise coordinated.

  • Proforma Invoice specifications and images represent the agreed production standard.

  • Custom designs require detailed instructions.

4. Production, Packing & Delivery

Production Time:

  • Standard items (<50 cm): 75 days

  • Large items (>65 cm): 90 days

  • Custom molds/designs: Timeline depends on mold availability and design complexity

Packing Options:

  • Carton bundles, half/full pallets

  • Wooden crates on pallets

  • Carton boxes

  • All packaging is export-safe for sea freight

Pallet Requirements:

  • Materials: Cardboard/rubber nesting, strapping, or boxed

  • Must comply with ISPM15 standards

  • Max height: 227 cm (DC) | 257 cm (HC)

5. Delivery & Sea Freight

  • Loading Port: Ho Chi Minh City (Saigon Port)

  • Discharge Port: As advised by customer

  • FOB: Buyer arranges freight & assigns forwarder/shipping line.
    See also Section 8: FOB – Free On Board (Incoterms® 2020) for detailed obligations and risk transfer.

6. Payment Terms

  • T/T (Telegraphic Transfer): 30% deposit, 70% balance on shipping documents

  • L/C at Sight: Accepted upon agreement

  • All bank transfer fees are the responsibility of the buyer. Orders proceed after deposit or L/C confirmation.

7. Insurance & Claims

  • Insurance is the buyer’s responsibility (Incoterms 2020).

  • Claims are accepted only with clear photos of container condition.

  • No claims for damage caused by freight handling or container accidents.

8. FOB – Free On Board (Incoterms® 2020 – Risk Transfer at Port of Shipment)

Definition:
Under FOB (Free On Board) shipping terms, the seller delivers goods onboard the vessel at the port of shipment and clears them for export. Once on board, risk and cost transfer to the buyer, who arranges freight, insurance, import clearance, and final delivery.

Seller’s Obligations vs Buyer’s Obligations:

Seller’s Obligations Buyer’s Obligations
Delivery: Deliver goods on board the vessel nominated by the buyer at the named port of shipment. Shipping: Arrange and pay for the main carriage of the goods.
Export Clearance: Responsible for clearing goods for export, including licenses and permits. Insurance (Optional): May choose to insure goods during transit.
Risk Transfer: Risk transfers to the buyer once goods are on board the vessel. Import Clearance: Handle all import formalities, including customs clearance and import duties/taxes.
Providing Information: Share shipment details and updates with the buyer. Cost of Import: Bear all costs related to import procedures.
Cost of Export: Cover costs related to export, including duties and taxes. Risk & Costs: Assume all risks and costs once goods are on board.
Packaging: Ensure goods are properly packed for export. Payment: Pay the agreed price for the goods.
Commercial Invoice: Provide invoice and relevant export documentation. Information: Notify the seller of the vessel and shipment schedule.
Assistance: May assist the buyer (at buyer’s expense) in obtaining import documents. Insurance Assistance: Seller must provide necessary info for the buyer to arrange insurance if desired.

9. Contact

For inquiries regarding these Terms & Conditions, please email us at info@tkpottery.com